Uninitialized string offset: 6

Mathieu Lapointe Fiset's Avatar

Mathieu Lapointe Fiset

09 Sep, 2014 02:11 PM

Hello,

Every action I did on Bugify, I get the error "Uninitialized string offset: 6", but it does not prevent anything.

Here is what the log shows: 2014-09-09T14: 07: 02 00: 00 ERR (3): /srv/data/web/vhosts/MYDOMAIN/library/Zend/Search/Lucene/Storage/File.php:200 Uninitialized string offset: 6.

Any idea?

Thanks.

  1. 1 Posted by Mathieu Lapoint... on 09 Sep, 2014 06:18 PM

    Mathieu Lapointe Fiset's Avatar

    Just to clarify, I have this error since I installed the "01.06.1126-beta" version.

    Thank you!

  2. 2 Posted by Mathieu Lapoint... on 10 Sep, 2014 01:22 PM

    Mathieu Lapointe Fiset's Avatar

    All my files attached to tickets do not work too ...

  3. 3 Posted by Robert Kern on 10 Sep, 2014 08:24 PM

    Robert Kern's Avatar

    Hi Mathieu,

    What version of Bugify is this?
    I suspect it won't be indexing the issues in Lucene if you're seeing this
    error. I haven't seen this error before, but hopefully we'll be able to get
    it sorted quickly.

    Let me know what version of Bugify you're using and i'll take a look.

    Thanks,

    Robert

  4. 4 Posted by Mathieu Lapoint... on 10 Sep, 2014 08:34 PM

    Mathieu Lapointe Fiset's Avatar

    Hi,

    Sorry, Google Translate messed up the version number. Here's the good: 1.6.1126-beta.

    Thank you.

  5. 5 Posted by Robert Kern on 10 Sep, 2014 08:43 PM

    Robert Kern's Avatar

    Ah ok, thanks very much for letting me know. I will look into it and get it
    fixed for the next beta release.

    Thanks,

    Robert

  6. 6 Posted by Mathieu Lapoint... on 11 Sep, 2014 02:58 PM

    Mathieu Lapointe Fiset's Avatar

    Do you have an approximate release date? Thanks!

  7. 7 Posted by Mathieu Lapoint... on 19 Sep, 2014 03:36 PM

    Mathieu Lapointe Fiset's Avatar

    This is problematic, I can not comment on an issue and take another action simultaneously. I get an error every time.

    Is it possible to downgrade?

  8. 8 Posted by Robert Kern on 19 Sep, 2014 10:36 PM

    Robert Kern's Avatar

    Hi Mathieu,

    Sorry this is taking a while. I haven't been able to reproduce the error.
    You would be able to downgrade by downloading the latest install version
    from bugify.com

    Would you be able to try something first though? Can you please go to the
    ./application/lucene folder and delete all the files, then in Bugify, go to
    your-bugify-url/settings/search and click the Re-Index button? Let me know
    if that shows any errors.

    Thanks,

    Robert

  9. 9 Posted by Mathieu Lapoint... on 19 Sep, 2014 10:47 PM

    Mathieu Lapointe Fiset's Avatar

    Wow! C'est réglé :). It worked!

    Thanks!

  10. Mathieu Lapointe Fiset closed this discussion on 19 Sep, 2014 10:47 PM.

  11. Robert Kern re-opened this discussion on 19 Sep, 2014 10:53 PM

  12. 10 Posted by Robert Kern on 19 Sep, 2014 10:53 PM

    Robert Kern's Avatar

    Oh good. Hopefully others don't have the same problem, but at least there
    is a workaround.

    Many thanks,

    Robert

  13. Robert Kern closed this discussion on 19 Sep, 2014 10:53 PM.

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